Fresh NZ Grown Calamansi Citrus

Delivery
We harvest our fresh produce upon receiving your order, ensuring shipping across New Zealand based on stock availability. Our range includes year-round staples as well as seasonal varieties, which may require pre-ordering and upfront payment. For the latest updates on our fresh offerings, please visit our Facebook business page.

• Timing: Shipping typically arrive within 5 business days, but may extend to 7 days depending on the destination.
• Packaging: We take great care in packaging your order. Fresh produce is secured in boxes or protective envelopes to avoid damage. Each item is carefully wrapped to ensure it arrives in pristine condition.
• Schedule: Shipping are made weekly, typically on Mondays. Please allow a minimum of 2 days for us to harvest, clean, and prepare your produce after placing your order. Orders received over the weekend may not be included in Monday's shipping schedule, but we will keep you informed of your scheduled delivery time.
• Contingencies: In high demand periods, or when produce is available only seasonally, there may be delays. While we strive to maintain regular website updates, errors can occur. We recommend confirming availability via email before purchasing to prevent disappointment.
• Alternatives and Refunds: If we are unable to fulfil your order on the scheduled delivery date, we will try to include it in the next shipment. Should this not be feasible, we will contact you to offer a substitute product of equal value or provide a full refund if no suitable alternative is found.
• Shipping Method: We ship using a track and trace service and cannot deliver to PO Box addresses. If you have a rural address, please contact us in advance to discuss optimal delivery methods.

Additional Delivery Information

• All our fresh produce is organically grown in nutrient-rich volcanic soil, using only minimal natural solutions for pest and weed control. While our orchard is not certified organic, we are committed to sustainable practices.
• Please note that some produce may exhibit minor skin blemishes or visual imperfections, which are natural and do not affect the quality or flavour.
• We endeavour to represent our products accurately on our website and Facebook page, but please be aware that actual items may vary slightly.
• These fees are reflective of the care and effort required to deliver our fresh produce securely and in excellent condition across different regions.

Shipping
Auckland: $15
Rest of North Island: $20
South Island: $25
Rural Addresses: An additional $5 charge applies.