PLANTS ORDERED BETWEEN 1 JUNE & 31 AUGUST WILL SHIP FROM 1 SEPTEMBER 2022

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Shipping & Delivery

Shipping 

We currently offer free shipping nationwide.
We do not ship any products internationally.

Delivery 

  • Our plants are shipped year round depending on stock availability. Typical shipping time is up to 5 - 7 business days depending on the destination. It can take up to 10 business days however with the Covid-19 restrictions affecting regional travel.
  • Most of our plants are packed in an individual box to ensure they are not squashed and will get to you safe and sound.
  • We will endeavour to send your plants on the Monday after your order is placed. This will allow the courier company enough time to deliver your plants safely without having to transit the plant at a shipping depot over the weekend. All plants will be sent to you via signature track and trace. We cannot deliver plants to PO Box addresses. For rural addresses, please contact us first to discuss the best option to minimise any issues with delivery.
  • We can't guarantee that the courier driver will be as careful as we are - but we will do our best to mark the box with appropriate ‘handle with care’ label(s). 

Other helpful info about shipping

Since we ship most of our plants potted in soil, yes we are able to offer shipment year round. In winter, we monitor the weather and hold shipments temporarily if the weather forecast is too extreme.

We add insulation to the plant as weather dictates, packaging each carefully by hand to ensure the best possible condition when your plants arrive. In the summer, we water the plants thoroughly before departure.

Sometimes we also ship bare rooted plants that cannot be re-potted into a smaller bag for postage. However, we will discuss this option with you first if the plant needs to be shipped in this condition.

Shipping can cause stress to plants, mostly by spending several days in a dark stuffy box. Most plants survive with no problem or with minimal stress (some leaf drop may occur) and recover quickly; whereas others may require extra love and attention with watering and gentle light after arrival.